Terms of Use

Last updated: 15 April 2026

Agreement to Terms

By accessing and using the Secure Branch website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.

These terms apply to all visitors, users, and others who access or use our website. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the website following any changes constitutes acceptance of those changes.

Website Use

Permitted Use

You may use our website for lawful purposes only. Specifically, you may:

Browse information about our services
Contact us regarding business inquiries
Access information about electric vehicle charging infrastructure
Review our policies and company information

Prohibited Activities

When using our website, you agree not to:

Violate any applicable laws or regulations
Infringe on intellectual property rights of Secure Branch or third parties
Transmit malicious code, viruses, or harmful software
Attempt to gain unauthorized access to our systems or networks
Interfere with the proper functioning of the website
Collect or harvest information about other users
Use automated systems to access the website without permission
Impersonate any person or entity or misrepresent your affiliation
Engage in any activity that could damage our reputation

Intellectual Property Rights

Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Secure Branch Limited or our content suppliers and is protected by UK and international copyright laws. The compilation of all content on this website is our exclusive property.

Trademarks

The Secure Branch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Secure Branch Limited. You may not use these marks without our prior written permission. Other names and brands may be claimed as the property of their respective owners.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal or internal business purposes. This license does not include:

Resale or commercial use of the website or its contents
Collection and use of product listings or descriptions
Derivative use of the website or its contents
Downloading or copying account information for the benefit of another party
Use of data mining, robots, or similar data gathering tools

Information Accuracy

We strive to ensure that information on our website is accurate and current. However, we do not warrant the completeness, accuracy, or reliability of any content. Information about services, pricing, and specifications is subject to change without notice.

Technical specifications, service descriptions, and other content may contain typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Service Information

Information about our electric vehicle charging infrastructure services is provided for general guidance only. Every installation project is unique, and specific requirements vary based on:

Site electrical capacity and infrastructure
Local authority regulations and building codes
Distribution network operator requirements
Property characteristics and constraints

Pricing displayed on the website represents typical starting points and may vary based on site assessment findings. Formal quotations provided following site surveys supersede any general pricing information on the website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Secure Branch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We do not endorse or make any representations about third-party websites. Your use of third-party websites is at your own risk, and you should review the terms and policies of any site you visit.

Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

Implied warranties of merchantability and fitness for a particular purpose
Warranties that the website will be uninterrupted, timely, secure, or error-free
Warranties regarding the accuracy or reliability of information obtained through the website
Warranties that defects will be corrected

No advice or information, whether oral or written, obtained from us or through the website will create any warranty not expressly stated in these terms.

Limitation of Liability

To the maximum extent permitted by applicable law, Secure Branch Limited, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the website
Any unauthorized access to or use of our servers or personal information
Any interruption or cessation of transmission to or from the website
Any bugs, viruses, or similar harmful code transmitted through the website by third parties
Any errors or omissions in content or any loss or damage incurred from use of content

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Indemnification

You agree to indemnify, defend, and hold harmless Secure Branch Limited, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your access to or use of the website
Your violation of these Terms of Use
Your violation of any third-party rights
Any breach of representations and warranties made by you

Service Contracts

These Terms of Use govern your use of our website only. Contracts for electric vehicle charging infrastructure services are subject to separate written agreements containing specific terms, conditions, warranties, and limitations of liability.

Nothing in these website Terms of Use should be construed as creating a contract for services. Service contracts are only formed when both parties sign written agreements specifying project scope, deliverables, timelines, and costs.

Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy and GDPR Information page. By using our website, you consent to such processing and warrant that all data provided is accurate.

Geographic Restrictions

Our website is intended for users in the United Kingdom. We make no representation that content on this website is appropriate or available for use in other locations. Access to this website from territories where its content is illegal is prohibited.

Those who access the website from other locations do so on their own initiative and are responsible for compliance with local laws.

Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Use.

Dispute Resolution

In the event of any dispute arising from these Terms of Use, we encourage you to contact us first to attempt to resolve the matter informally. Many issues can be resolved through direct communication.

If informal resolution is not possible, disputes will be resolved through the courts of England and Wales as specified above.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights. Any waiver of any provision of these Terms of Use will be effective only if in writing and signed by an authorized representative of Secure Branch Limited.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Secure Branch Limited regarding use of the website.

Updates to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Material changes will be indicated by updating the "last updated" date at the top of this page.

Your continued use of the website following the posting of revised Terms of Use means that you accept and agree to the changes. We encourage you to review these terms periodically.

Termination

We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Use.

Upon termination, your right to use the website will cease immediately. All provisions of these Terms of Use which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Force Majeure

We shall not be liable for any failure or delay in performing obligations under these Terms of Use where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemic, natural disasters, or failures of third-party services.

Assignment

You may not assign or transfer these Terms of Use or your rights under them without our prior written consent. We may assign our rights and obligations under these terms without restriction.

Contact Information

If you have questions about these Terms of Use, please contact us:

Secure Branch Limited
Unit 14, Aston Science Park
Love Lane, Birmingham B7 4BJ
United Kingdom
Email: [email protected]

Acknowledgment

By using our website, you acknowledge that you have read these Terms of Use and agree to be bound by them. If you do not agree to these terms, you must not use our website.